Longbridge Cladding & Roofing Ltd is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our roofing and cladding services.
We comply with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Longbridge Cladding & Roofing Ltd is a company registered in England and Wales under company number 13864939.
Registered Address:
Park House, Bristol Road South, Rednal, Birmingham, B45 9AH
Email: sales@longbridgecladdingandroofingltd.co.uk
Telephone: 0121 667 8938
Website: https://longbridgecladdingandroofingltd.co.uk/
For the purposes of data protection legislation, Longbridge Cladding & Roofing Ltd is the data controller responsible for the personal information we collect and process.
We may collect and process the following personal information:
Your name and contact details, including telephone number and email address.
Your property address and details of the roofing or cladding services you require.
Information submitted through our website contact forms.
Correspondence exchanged by telephone, email or other communication methods.
Information relating to quotations, appointments, completed work and payments.
Technical information, such as your IP address, browser type and website usage data, where collected through our website.
We only collect information that is relevant and necessary for our business operations.
We may use your personal information to:
Respond to enquiries and requests for information.
Provide quotations for roofing, cladding, guttering and associated services.
Arrange property inspections, appointments and roofing work.
Deliver services you have requested.
Communicate with you about ongoing or completed projects.
Process invoices, payments and maintain financial records.
Improve our website and customer service.
Comply with legal, regulatory and accounting obligations.
We will not sell your personal information to third parties.
Under UK data protection legislation, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on:
Contractual necessity: Where processing is required to provide a quotation, enter into a contract or fulfil an agreement with you.
Legitimate interests: Where processing is necessary for the reasonable operation of our business, including responding to enquiries, maintaining customer relationships and protecting our business interests, provided these do not override your rights.
Legal obligations: Where we are required to retain or disclose certain information to comply with applicable laws and regulations.
Consent: Where you have specifically agreed to certain activities that require your consent, such as particular forms of marketing or non-essential website tracking.
We may share relevant personal information with trusted third parties where necessary to operate our business or provide our services.
These may include:
Employees, contractors and subcontractors involved in delivering roofing services.
Website hosting providers and IT support services.
Accountants, payment providers and professional advisers.
Government authorities, regulators or law enforcement agencies where legally required.
Any personal information shared will be limited to what is necessary for the relevant purpose, and appropriate safeguards will be applied.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
Access to personal information is restricted to individuals and service providers who require it for legitimate business purposes.
Although we take appropriate precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and contractual obligations.
Customer records, quotations, invoices and correspondence may be retained for different periods depending on their purpose and applicable legal requirements.
When personal information is no longer required, we will securely delete or anonymise it.
Under UK data protection legislation, you may have the right to:
Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Object to particular types of processing.
Request restrictions on how your information is processed.
Request the transfer of eligible personal information.
Withdraw consent where consent is the lawful basis for processing.
These rights are subject to certain legal conditions and exemptions.
To exercise your rights, please contact us at sales@longbridgecladdingandroofingltd.co.uk.
Our website may use cookies and similar technologies to support its operation, remember preferences and help us understand how visitors interact with our content.
Some cookies are essential for website functionality, while others may require your consent.
For further information, please refer to our Cookie Policy.
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, content or security of these external websites. We recommend reviewing their privacy policies before providing any personal information.
Some third-party service providers may process or store personal information outside the United Kingdom.
Where international transfers take place, we will ensure that appropriate data protection safeguards are in place, as required by applicable legislation.
If you have concerns about how we collect or process your personal information, please contact us so that we can investigate and address the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Website: https://ico.org.uk/
We may update this Privacy Policy periodically to reflect changes in legislation, our business practices or the operation of our website.
Any changes will be published on this page, together with the date of the latest update.
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:
Longbridge Cladding & Roofing Ltd
Park House, Bristol Road South
Rednal, Birmingham, B45 9AH
Email: sales@longbridgecladdingandroofingltd.co.uk
Telephone: 0121 667 8938
